Privacy Policy – Super Roofing Company, LLC

Effective Date: [2025/07/22]
Last Updated: [2025/07/22]

1. Overview

Super Roofing Company, LLC (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with us — whether through our website, advertising campaigns (including Google, Facebook, Instagram, Nextdoor, and others), social media, phone, email, or in person.

By submitting your information, scheduling an appointment, or otherwise engaging with us, you agree to the terms of this Privacy Policy.

2. What This Policy Covers

This policy applies to all data collected through:

Our website: superroofingcompany.com
Digital ads on Facebook, Instagram, Google, Nextdoor, or other platforms
Lead forms, appointment scheduling tools, and contact submissions
Email, text messages, and phone calls
Offline events or in-person meetings where contact info is collected

3. What Information We Collect

We may collect and store:

Your full name, phone number, email, and home address
Project information or service needs
Photos/videos you upload or send us
Communication history (emails, call logs, texts)
Device/browser information (e.g., IP address, cookies, location)

We do not knowingly collect or request personal data from children under 18.

4. How We Use Your Information

We may use your information to:

Schedule services or provide roofing estimates
Follow up on inquiries or forms submitted
Send updates, appointment confirmations, and promotions
Provide insurance-related assistance or documentation
Improve our marketing and advertising performance

You may opt out of marketing at any time.

5. Disclosure of Your Information

We may share your information with:

Our team, subcontractors, or partners providing service to your home
Third-party software tools (CRMs, scheduling, email/text platforms)
Advertising platforms for retargeting or lookalike campaigns
Legal or regulatory authorities if required by law

We do not sell your data to third-party marketers.

6. Marketing & Retargeting

By submitting your contact info through any form, you may receive:

Emails, texts, or calls from our team
Retargeting ads on Facebook, Instagram, Google, and other platforms
Service updates or limited-time promotions

You can opt out by clicking “unsubscribe” in any email or replying “STOP” to a text.

7. Cookies and Analytics

Our website and digital platforms may use cookies, pixels, and analytics tools to track:

Site traffic, device type, and time on site
Clicks on ads or CTAs
Lead form completions

These help us improve our marketing and do not collect sensitive personal data.

8. Security Measures

We take reasonable steps to secure your data, including:

Access controls and password protection
Secured software tools and cloud-based CRM
Staff and subcontractors bound by confidentiality agreements

Despite our efforts, no system is 100% secure. You agree to submit information at your own risk.

9. Legal Disclaimers and Liability Limitation

Super Roofing Company provides this privacy policy for informational purposes and makes no representations or warranties, express or implied, about the safety, availability, or accuracy of any submitted data.

By submitting information, you agree to release Super Roofing Company from liability related to data loss, breach, or third-party platform issues.

10. Your Rights

You may:

Request access to your personal data
Ask for corrections or deletion
Withdraw consent for marketing at any time

Email us at: service@superroofingcompany.com

11. Changes to This Policy

We may update this policy at any time. Changes are effective immediately upon posting. Continued use of our services after any update means you accept the revised policy.

12. Contact Information

The Super Roofing Company, LLC
8811 Charlotte Highway, Suite 102
Fort Mill, SC 29707
Phone: (704) 232-7879
Email: service@superroofingcompany.com
Website: www.superroofingcompany.com